Two-Factor Authentication

An additional layer of user and system security is Two-factor authentication. This additional process is to secure your account by way of random generated code and a mobile device. The intent is to reduce the likelihood of your account being hacked into as well as providing an additional layer of defense for your data.

To enable two-factor authentication, when creating or editing a user, check the two-factor authentication checkbox. (Note: For this feature to work, you will need to have a mobile number entered for each user)

1. The user will log into Snapforce using their mobile device.

2. Upon successful login, the user will receive a an SMS message containing a 6-digit security code.

3. The user will have a time frame of 5 minutes to enter this security code. Once entered, the user will be re-directed into the account.