You probably caught yourself thinking that star sales performers were born to do it. When you look at them selling seems so easy as if almost anyone could do it. Here are some key things that help salespeople.
Personal skills define who we are as individuals. These skills allow salespeople to develop the relational skills that are critical to creating sales culture and affecting successful sales campaigns.
Innate desire to sell
It works like a mirror. The attitude you give out to a customer is the same attitude you will get back. If you love to sell, customers love you back. If you don’t like what you do, customers can see it, and they’re less likely to buy from you. Both attitudes are easily reflected in the sales scores.
High energy level won’t guarantee you high sales scores, but low energy won’t help you for sure. Emotions are contagious and bringing the right energy to work affects your team’s morale. So, bring it!
Self – motivation
Just like you need a daily dose of coffee to start off your day, you need a daily dose of motivation to keep you going in the long term. Successful salespeople are able to overcome obstacles that occur on their way and they close the deal. If you want to do that you need to be aware of what drives you to sell.
It takes years to build trust and only seconds to break it. Credibility is the basis of doing business. The best salespeople are honest. They build trust, and do their best not to breach it. It also includes acknowledging mistakes and not blaming others.
Relational skills define how we handle ourselves as individuals and form relationships with others. You need those skills to understand customers and their needs.
Genuine humility is a strength that leads to success. People are more likely to buy from real, modest people who put a heart into their job. Arrogance doesn’t sell, confidence does.
Confident salesperson possess a natural comfort in dealing with others. Customers like to work with confident people, because they place a higher level of trust in them. The key to boost confidence level is to be comfortable with yourself, be engaged in the company you work for and believe in the product you sell.
Sometimes deals take time. And patience is not about just waiting, it’s about being able to keep a positive attitude during a sale process, while waiting. One push too much and a customer can resign. With too much pressure, you’re not only killing your deal but your relationship as well. So don’t rush it. Let your deal develop, mature and only then close it.