Case Studies

WB Koester Manages Their Mass Excavation and Grading Projects With Snapforce

Challenges
  • Organizing accounts with multiple offices and locations, preventing duplications
  • Store and track customer history and communications
Solution
  • Snapforce Accounts Module and Sub Accounts functionality helps organize complex customers in a hierarchal child to parent structure
  • Enable Snapforce Email Auto-Merge feature, and Enterprise Edition activity tracking
Results
  • Helps WBK organize and manage complex customers efficiently while preventing duplicates, and shortening the time it takes to search and locate the correct account
  • Helps WBK focus on running their business instead of manually logging emails from customers
WB Koester Construction, LLC (WBK) is a full service mass excavation and grading contractor located in Evansville, IN. With over 40 years of site development experience in the Power Generation, Industrial, and Coal Mining markets of IN, KY, IL and TN WBK has completed a multitude of challenging civil projects for a world class list of customers.