Case Studies

Arizona Solar Makes Delivering Solar Electric Systems Easier with Snapforce

Challenges
  • Building stronger relationships with clients and business contacts
  • Implementing an intricate support program customized to fit their business model, product base, and complex service cycle
  • Transitioning historical data from legacy systems, while maintaining all accurate associations
Solution
  • Snapforce Enterprise Edition activity tracking
  • Detailed build-out of the Accounts and Cases modules using the advanced customization functionality available in the Enterprise Edition
  • Standard data conversion and association programs available with Standard Service Package
Results
  • With all customer facing interactions captured and logged for easy access, resulting in increased customer relationships
  • Custom support platform that builds confidence and allows for consistent customer service and quick response times
  • Successful data conversion from legacy system to Snapforce CRM
Arizona Solar Concepts is a local, family-owned company focusing on local and domestic products. We are an industry leader in the engineering, design and integration of solar panels for both residential and commercial clients. It is our constant mission to exceed our customer's expectations by hiring exceptional engineers and forward thinking environmentalists, to aid us in the design and construction of highly efficient eco-friendly systems.