Privacy Policy

General

At Snapforce.com, we fully respect your need for online privacy and protect any and all Personal Information that you may share with us, including openly challenging any information requests made by government agencies which we deem to be unconstitutional. Our strict procedures and policies regarding the use of your Personal Information is as set forth below in this Privacy Policy Statement. As a condition to the use of Snapforce Technologies, you consent to the terms of the Privacy Policy Statement as it may be updated from time to time. In the event of a material change, we shall notify you via email or by means of a prominent notice on the website. This Privacy Policy Statement applies exclusively to snapforce.com. Mailing Address: 1 International Blvd. Suite 901 Mahwah, NJ 07495, Snapforce Customer Support can be reached via telephone at 888-452-7806, you can also contact us via email at support@snapforce.com.

Children’s Online Privacy Protection

Snapforce does not knowingly collect Personal Information from users who are under 13 years of age.

Demo Login

Since we understand that you may wish not to disclose your Personal Information for trying our Snapforce products, we provide you the convenient option to an online Demo Login for some of the Snapforce Products (This is not the same as the Snapforce CRM Free Trial). The contents created by you using the Demo Login will be accessible to all persons using the Demo Login. Therefore we specifically request you not to store your personal and sensitive information while using the Demo Login. Doing so would make them publicly available to all users and consequently may result in your receipt of unsolicited messages.

Information Recorded and Use

Personal Information

During the Registration Process for creating a user account, we request for your name and email address. You will also be asked to choose a unique username and a password, which will be used solely for the purpose of providing access to your user account. Upon registration you will have the option of choosing a security question and an answer to the security question, which if given, will be used solely for the purpose of resetting your password. Your name and email address will be used to inform you regarding new services, releases, upcoming events and changes in this Privacy Policy Statement. Snapforce will have access to third party personal information provided by you as part of using Snapforce Services such as contacts in your Snapforce Mail account. This information may include third party names, email addresses, phone numbers and physical addresses and will be used for servicing your requirements as expressed by you to Snapforce and solely as part and parcel of your use of Snapforce Products and Services. We do not share this third party personal information with anyone for promotional purposes, nor do we utilize it for any purposes not expressly consented by you. When you elect to refer friends to the website, we request their email address and name to facilitate the request and deliver a one-time email. We post user testimonials on the website. These testimonials may include names and we acquire permission from our users prior to posting these on the website. Snapforce is not responsible for the Personal Information users elect to post within their testimonials.

Usage Details

Your usage details such as time, frequency, duration and pattern of use, features used and the amount of storage used will be recorded by us in order to enhance your experience of the Snapforce services and to help us provide you the best possible service.

Contents of your User Account

We store and maintain files, documents, to-do lists, emails and other data stored in your user account at our, or partner facilities, in the United States. In order to prevent loss of data due to errors or system failures, we also keep backup copies of data including the contents of your user account. Hence your files and data may remain on our servers even after deletion or termination of your user account. We assure you that the contents of your user account will not be disclosed to anyone and will not be accessible even to employees of Snapforce except in circumstances specifically mentioned in this Privacy Policy Statement and Terms of Services. We also do not process the contents of your user account for serving targeted advertisements.

Financial Information

In case of services requiring payment, we request credit card or other payment account information, which will be used solely for processing payments. Your financial information will not be stored by us except for the name and address of the card holder, the expiry date and the last four digits of the Credit Card number. Subject to your prior consent and where necessary for processing future payments, your financial information will be stored in encrypted form on secure servers of our reputed Payment Gateway Service Provider who is beholden to treating your Personal Information in accordance with this Privacy Policy Statement

Visitor Details

We use the Internet Protocol address, browser type, browser language, referring URL, files accessed, errors generated, time zone, operating system and other visitor details collected in our log files to analyze the trends, administer the website, track visitor’s movements and to improve our website.

Cookies

We use temporary and permanent cookies to enhance your experience of our Snapforce Services. Temporary cookies will be removed from your computer each time you close your browser. By selecting ‘keep me signed-in’ option in Snapforce Services, a permanent cookie will be stored in your computer and you will not be required to sign-in by providing complete login information each time you return to our website. If you have turned cookies off, you may not be able to use registered areas of the website. We tie cookie information to your email address when you elect to remain logged in so as to maintain and recall your preferences within the website. We may from time to time employ the use of pixel tags on the website and in emails. Pixel tags such as web beacons are 1×1 images that are embedded onto a web page to document traffic and for website analytics without collecting any Personal Information. None of this information is shared or sold neither to third parties, nor to employees of Snapforce.com unless explained herein this privacy and terms of conditions statements.

Links for our website

Some pages of our website contain external links. You are advised to verify the privacy practices of such other websites. We are not responsible for the manner of use or misuse of information made available by you at such other websites. We encourage you not to provide Personal Information, without assuring yourselves of the Privacy Policy Statement of other websites.

With whom we share Information

We may need to disclose Personal Information to our affiliates, service providers and business partners solely for the purpose of providing Snapforce Services to you. In such cases Snapforce will also ensure that such affiliates, service providers and business partners comply with this Privacy Policy Statement and adopt appropriate confidentiality and security measures. We will obtain your prior specific consent before we share or disclose your Personal Information to any person outside Snapforce for any purpose that is not directly connected with providing Snapforce Products and Services to you. We may share generic aggregated demographic information not linked to any Personal Information regarding visitors and users with our business partners and advertisers. Please be aware that laws in various jurisdictions in which we operate may obligate us to disclose user information and the contents of your user account to the local law enforcement authorities under a legal process or an enforceable government request, in these rare occurrence’s Snapforce.com will vigorously challenge these requests if we deem them as an unfair violation of your privacy. In addition, we may also disclose Personal Information and contents of your user account to law enforcement authorities if such disclosure is determined to be necessary by Snapforce in our sole and absolute discretion for protecting the safety of our users, employees, or the general public

How secure is your Information

We adopt industry appropriate data collection, storage and processing practices and security measures, as well as physical security measures to protect against unauthorized access, alteration, disclosure or destruction for all of your Personal Information, username, password, transaction information and data stored within your user account. Access to your name and email address is restricted to our employees who need to know such information in connection with providing Snapforce Products and Services to you and are bound by confidentiality obligations.

Your Choice in Information Use

You will be required to register for our Snapforce Services by providing Personal Information. If you choose not to provide your Personal Information, we will be unable to provide you the Snapforce Services. We do provide you with the option of not choosing a secret question and the answer to it; however, we may not be able to reset your password for you. We also provide you with the option of opting out from receiving mail from us; however, you will not be able to receive email notifications of new services, releases, upcoming events and changes to the Privacy Policy Statement should you decide to opt-out of receiving all messages from Snapforce. In the event we decide to use your Personal Information for any purpose other than as stated in this Privacy Policy Statement, we will offer you an effective way to opt out of the use of your Personal Information for those other purposes. You may opt out of receiving newsletters and other secondary messages from Snapforce by selecting the ‘unsubscribe’ function present in every message we send.

Accessing, Updating and Removing Personal Information

We provide users with access to their Personal Information. Users may correct, update or remove any such Personal Information either by accessing their user account or by contacting Snapforce Customer Support. Such changes may take up to 24 hours to take effect.

Investigation of Illegal Activity

We may need to provide access to your Personal Information and the contents of your user account to our employees and service providers for the purpose of investigating any suspected illegal activity or potential violation of the terms and conditions for use of Snapforce Services. However, Snapforce will ensure that such access is in compliance with this Privacy Policy Statement and subject to appropriate confidentiality and security measures.

Enforcement of Privacy Policy

We make every effort, including periodic reviews to ensure that Personal Information provided by you is used in conformity with this Privacy Policy Statement. If you have any concerns regarding our adherence to this Privacy Policy Statement or the manner in which Personal Information is used for the purpose of providing Snapforce Services, kindly contact Snapforce Customer Support Services at support@snapforce.com. We will contact you to address your concerns and we will also co-operate with regulatory authorities in this regard if needed.

Notification of Changes

Any changes to the Privacy Policy Statement will be posted on our website; we do this to keep our users and customers updated on the latest changes to our privacy statement. You will not receive email notification of minor changes to the Privacy Policy Statement. If you are concerned about how your Personal Information is used, you should regularly check this page for any updates

Blogs and Forums

We provide the capacity for users to post information in blogs and forums for sharing information in a public space on the website. This information is publicly available to all users of these forums and visitors to Snapforce. We require registration in order to use these cms services on our website but given the public nature of both platforms, any Personal Information disclosed within these cms or forum type discussion boards may be used to contact users with unsolicited messages. We encourage users to be cautious in disclosure of Personal Information in public discussion boards and Snapforce forums as Snapforce is not responsible for the Personal Information users elect to disclose. Snapforce also supports third party plugins and widgets on the website that allow users to post to different platforms. These widgets do not collect or store any Personal Information from users on the website and simply act as a tunnel for your convenience in sharing information.

END OF PRIVACY POLICY

If you have any questions or concerns regarding this Statement of Privacy, please contact us directly at legal@Snapforce.com . We shall respond to any and all inquiries within 1 month of receiving your question or concern, we will only respond once your identity has been confirmed. In the event that your inquiry goes unaddressed beyond said time period, please contact customer support at 1-888-452-7806.

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